For Instacart Shoppers, the Job Is Getting Harder, Slower

The pandemic made shopping for Instacart Inc. one of the hottest jobs in the supermarket business. Now, it is getting tougher.

Instacart workers, who fulfill online orders for consumers, say their jobs have become more difficult and less lucrative as they see fewer, smaller orders than they did earlier in the pandemic. Some said they are increasingly competing against other so-called shoppers, waiting around for orders or driving to neighborhoods where they are more likely to find work.

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